Proudly Serving Naperville & Surrounding Areas
Illinois residential installation agreement drafted for Jobber quote-acceptance workflow
Draft v6 • March 18, 2026
Holiday Prestige • 2206 N Main St Unit 227, Wheaton, Illinois 60187 • (630) 909-9060
Important Client Notices • This Agreement is intended to be attached to and incorporated into the related Service Quote. • For Illinois home repair or remodeling contracts over $1,000, Holiday Prestige should provide the separate “Home Repair: Know Your Consumer Rights” pamphlet and acknowledgment before execution. • If the transaction qualifies as a home solicitation sale, Holiday Prestige should provide a separate Notice of Cancellation. • This is a permanent installation. Removal or later trade work around the system may leave holes, residue, touch-up needs, or other finish disturbance. |
This Govee Permanent Lighting Service Agreement (the “Agreement”) governs the sale, design planning, layout, installation, configuration, testing, support coordination, and any separately quoted service work relating to Govee permanent outdoor lighting systems installed by Holiday Prestige at the property identified in the Service Quote.
This Agreement is designed for year-round permanent exterior lighting and replaces seasonal concepts such as a service season, routine uninstallation obligations, or company-owned decorative materials unless the Service Quote expressly states otherwise.
Acceptance of the associated Service Quote through Jobber, together with delivery of this Agreement as an attachment, linked document, or incorporated contract document, is intended to form one binding contract to the maximum extent permitted by law. Any separate Illinois consumer document required by law should be delivered outside this Agreement as its own form.
The contracting parties are Holiday Prestige and the property owner or authorized contracting party identified in the Service Quote.
The contract documents are, in descending order of precedence: (a) a signed or electronically accepted change order; (b) the Service Quote; (c) this Agreement; and (d) any expressly referenced addendum or separate compliance document incorporated into the quote workflow.
If a conflict exists between this Agreement and a separately executed maintenance, support, warranty, or compliance addendum, the more specific document controls for that subject matter.
No employee, field technician, salesperson, subcontractor, manufacturer representative, or customer-service representative has authority to bind Holiday Prestige to any refund, credit, warranty extension, free work, settlement, schedule guarantee, or contract modification unless confirmed in writing by an authorized Holiday Prestige representative.
The Service Quote should identify the property, the quoted system or scope, the contract price, the payment schedule, and the expected start date and estimated completion date or timing window.
The Service Quote may also identify linear footage, zone configuration, track or mounting specifications, accessories, optional support plans, exclusions, assumptions, and any required pre-installation client tasks.
If a change order, add-on quote, or revised quote is accepted later, that later accepted pricing and scope document modifies the project only to the extent expressly stated in that document.
“Govee System” means the Govee Permanent Outdoor Lights Pro product kit, controller, power supply, extensions, driver modules, and other Govee-branded permanent-lighting components listed in the Service Quote.
“Installer-Supplied Components” means any non-Govee items supplied by Holiday Prestige to complete the project, including track, mounting hardware, brackets, clips, connectors, sealants, sleeves, wire-management parts, or similar installation materials.
“Workmanship Issue” means a problem directly caused by Holiday Prestige’s installation work under normal residential use, as distinguished from a manufacturer hardware defect, homeowner misuse, storm loss, concealed site condition, normal aging, or third-party interference.
“Substantial Completion” means the stage when the installed system is substantially operational for its intended use, even if minor punch-list or touch-up items remain.
Holiday Prestige will perform only the work expressly described in the Service Quote. Depending on the quote, the scope may include roofline evaluation, measured layout planning, custom design planning, installation, controller and power-supply mounting, testing, app setup assistance, and a completion walkthrough.
Holiday Prestige may adjust field means and methods where reasonably necessary to complete the project safely, protect the home, improve concealment, or address unforeseen site conditions, provided the adjustment does not materially alter the quoted scope without a change order.
Aesthetic and lighting-performance judgments are influenced by architecture, soffit depth, mounting position, surface color, viewing angle, ambient conditions, and the underlying Govee product design. Exact replication of photographs, renderings, app scenes, or third-party examples is not guaranteed.
This is a permanent exterior installation. Removal may leave mounting holes, sealant traces, residue, shadowing, or finish disturbance, and later roof, gutter, fascia, soffit, siding, or paint work may require temporary protection, partial removal, re-routing, or paid restoration work.
Client shall provide safe and timely access to the property, the agreed power source, and functional Wi-Fi or app-access credentials needed for setup if applicable.
Client is responsible for identifying concealed conditions known to Client, including prior water intrusion, unstable trim, brittle siding, hidden electrical issues, pest activity, prior repairs, prior mounting locations, or HOA and municipal restrictions.
Client is responsible for obtaining HOA, condominium, landlord, neighborhood, or similar third-party approvals unless the Service Quote specifically states Holiday Prestige will assist with them.
Holiday Prestige may perform all or part of the work through employees, subcontractors, suppliers, and manufacturer or platform representatives. All project instructions, approvals, complaints, warranty requests, change requests, and payment matters must be directed through Holiday Prestige.
To the extent a claim, delay, loss, extra cost, or third-party allegation arises from concealed conditions, unsafe or defective site conditions not created by Holiday Prestige, undisclosed HOA or code restrictions, client misuse, unauthorized modification, contractor or trade damage by others after handoff, client-supplied power or internet problems, pets, or work performed by others before Holiday Prestige has had a reasonable opportunity to inspect, Client is responsible for the resulting non-warranty costs, delays, and third-party exposure to that extent.
Client shall defend, indemnify, and hold harmless Holiday Prestige and its owners, employees, and subcontractors from third-party claims to the extent arising out of the client-caused risks described above. This indemnity is intended to be narrow and proportional, not a waiver of non-waivable consumer rights.
Before the scheduled installation or service visit, Client should: provide clear access to work areas; provide the agreed power source; secure pets; remove or protect wreaths, décor, hanging items, and movable obstacles near the work; disclose security or access procedures; verify required approvals; disclose known site issues; and make sure work areas are reasonably safe and accessible.
If Holiday Prestige is unable to reasonably proceed because the property is not ready, access is denied, power is unavailable, required approvals are missing, or Client otherwise causes materially avoidable delay, Holiday Prestige may reschedule the work and charge a $100 rescheduling fee for client-caused delays or access failures, plus $200 per hour for standby time or remobilization costs.
These charges are intended to reimburse actual scheduling and mobilization losses, not to operate as a penalty.
Client acknowledges that Govee Permanent Outdoor Lights Pro may require field cutting, splicing, extensions, driver modules, segmentation planning, and routing decisions tailored to the home’s architecture. Holiday Prestige will use professional judgment in determining cut points, lengths, routing paths, transition methods, power segmentation, and mounting locations.
Installer-Supplied Components may include track, Box Fit Pro-style brackets, SnapTrack-style components, clips, sleeves, or other specialty mounting products, whether branded or unbranded, where reasonably appropriate for product-specific concealment or secure installation.
Minor surface marks, old fastener holes, sealant traces, adhesive residue, shadowing from removed hardware, or slight finish disturbance can occur despite commercially reasonable care, particularly where the home contains aged, brittle, weathered, previously repaired, or delicate exterior materials. These conditions do not automatically create a defect.
The Service Quote should state the expected start date and estimated completion date or timing window. Those dates are good-faith scheduling targets and may shift based on material availability, site readiness, safety, weather, or other events outside Holiday Prestige’s reasonable control.
Scheduling commonly follows this sequence: quote acceptance and deposit, measurement or layout confirmation if needed, material ordering, crew scheduling, installation, testing, and completion walkthrough. Custom layouts, extensions, driver modules, weather delays, and seasonal demand may affect timing.
Holiday Prestige may postpone, pause, or reschedule work due to unsafe weather or site conditions including rain, snow, ice, lightning, unsafe roof conditions, temperatures roughly below 20°F or above 100°F, unsafe winds, material delays, labor shortages, municipal restrictions, supply disruptions, or other circumstances reasonably affecting installation quality.
Client shall respond to reasonable scheduling communications within 48 hours when practical, provide access during the confirmed service window, and keep pets and obstacles under control. If Client prevents Holiday Prestige from reasonably proceeding, Holiday Prestige may reschedule and charge reasonable remobilization costs.
Holiday Prestige is not responsible for damages arising from estimated-date shifts, provided it acts in good faith to minimize avoidable delay.
Any addition, deletion, relocation, redesign, expansion, accessory upgrade, electrical change, controller relocation, color or finish change, removal of existing equipment, or other work outside the original scope requires a written or electronic change order approved by Client and Holiday Prestige.
Holiday Prestige is not required to perform extra work without approved pricing and schedule adjustments. Additional work may delay completion and may affect warranty evaluation if new conditions or altered systems are later involved.
Informal site conversations, text messages, voicemails, sketches, or emails are not binding change orders unless they are clearly documented as an approved quote revision, add-on, or change order by an authorized Holiday Prestige representative.
If Client asks Holiday Prestige to proceed with extra work before a formal change order can be generated, Holiday Prestige may decline, defer the work, or perform it at $200 per hour for labor plus materials at cost after documented client authorization.
Client shall pay the amounts shown in the Service Quote and any approved change orders.
Unless the Service Quote states otherwise, a deposit is due to secure scheduling, ordering, planning, and mobilization. The remaining balance is due according to the Service Quote and may be triggered before final activation, final walkthrough, or turnover.
Substantial Completion triggers payment obligations even if minor punch-list or touch-up items remain, provided the system is substantially operational for its intended use. Holiday Prestige may in its discretion retain access to incomplete or non-operational items until undisputed payment obligations are satisfied.
Payment may be made through Jobber or another approved method, including card, ACH, check, cash, or other documented method shown in the Service Quote or invoice. Returned checks, processor disputes, or reversals may result in additional reasonable fees and collection costs permitted by law.
Amounts not paid when due may accrue late fees at 1.5% per month (18% annually), plus interest, collection costs, attorneys’ fees where recoverable, and lien-enforcement costs permitted by law. Holiday Prestige may suspend work, warranty response, maintenance support, or optional support services during payment default to the extent permitted by law.
Client shall not withhold, offset, backcharge, charge back, dispute through a payment processor, or deduct alleged damages, third-party estimates, consultant fees, or claimed warranty costs from amounts otherwise due unless required by law or raised through Holiday Prestige’s complaint and cure process described in this Agreement and any separate lien-waiver exchange.
To secure payment for labor, services, materials, fixtures, apparatus, machinery, and other amounts properly due under the contract documents, Holiday Prestige reserves all rights and remedies available under the Illinois Mechanics Lien Act and other applicable law, including the right to record and enforce a claim for lien if payment is wrongfully withheld.
Holiday Prestige may furnish sworn statements, partial lien waivers, and final lien waivers in the regular course as amounts are paid, and Client shall cooperate with reasonable documentation requests tied to payment processing and lien administration.
For an owner-occupied single-family residence, Illinois law requires the following notice before the first payment: THE LAW REQUIRES THAT THE CONTRACTOR SHALL SUBMIT A SWORN STATEMENT OF PERSONS FURNISHING LABOR, SERVICES, MATERIAL, FIXTURES, APPARATUS OR MACHINERY BEFORE ANY PAYMENTS ARE REQUIRED TO BE MADE TO THE CONTRACTOR.
Except for tools, temporary equipment, or any expressly identified loaner items, the installed permanent-lighting system is intended to become Client-owned after the contract price is paid in full.
Risk of loss, theft, misuse, vandalism, unauthorized tampering, storm damage, and casualty loss transfers to Client upon Substantial Completion or earlier beneficial use by Client.
If a quote includes any Company-retained or loaner component, that item remains Holiday Prestige property and may be recovered as permitted by law if unpaid or if the loaner period ends.
Govee currently advertises a three-year limited warranty for Permanent Outdoor Lights products, subject to Govee’s then-current written terms, procedures, ownership requirements, exclusions, and product-specific fine print. Holiday Prestige does not extend, revise, insure, or guarantee manufacturer coverage.
For contract purposes, manufacturer coverage should be treated as separate hardware protection for qualifying defects in covered Govee product components under normal residential use, subject to Govee’s then-current limitations and claim procedures.
Unless Govee expressly provides otherwise in writing, manufacturer coverage should not be assumed to include Holiday Prestige labor, diagnostics, site visits, reinstall labor, cosmetic touch-up, travel, or emergency response.
Client is responsible for preserving purchase information, maintaining app and account access needed for manufacturer support, and making or cooperating in direct manufacturer claims where required. Holiday Prestige may assist with manufacturer coordination under a separately billed or non-warranty service.
Holiday Prestige provides a one-year installation workmanship warranty beginning on the date of Substantial Completion. The warranty covers verified installation-related issues caused by Holiday Prestige’s work, including materially loose installer-installed mounting components, alignment issues caused by installation error, wiring or connector issues caused by installation error, and controller mounting or basic configuration issues directly caused by Holiday Prestige’s installation.
If Holiday Prestige confirms a covered workmanship issue during the workmanship period, Holiday Prestige will provide reasonable corrective labor for that issue at no labor charge. Holiday Prestige may choose repair, adjustment, or reasonable replacement of the affected installer-supplied component as the remedy.
Holiday Prestige’s workmanship warranty is separate from Govee manufacturer hardware coverage. A hardware failure, controller defect, LED defect, or power-supply defect not caused by covered workmanship is treated under manufacturer coverage and any applicable service or labor billing described elsewhere in this Agreement.
The following are excluded from Holiday Prestige workmanship coverage unless a specific written addendum states otherwise: storm or impact damage; hail; ice-dam effects; falling branches or debris; vandalism; pet activity; homeowner misuse; unauthorized third-party repairs or modifications; power outages; improper household power supply; roofing, gutter, fascia, siding, soffit, masonry, or other trade work performed after turnover; and pre-existing defects or latent conditions.
The following are also excluded unless separately covered by the manufacturer: normal aging, expected weathering, minor brightness variation, normal LED aging, slight color shift over time, routine cleanup or cosmetic touch-up, firmware or app changes not caused by Holiday Prestige, and manufacturer claim denials.
If a claim includes both warranty and non-warranty issues, Holiday Prestige may separate the covered and billable components and quote or invoice the non-covered portions.
After installation, Client and all third parties shall not cut, splice, relocate, re-route, paint over, puncture, pressure wash aggressively, alter electrical distribution, alter controller or power-supply placement, or otherwise change the installed system without Holiday Prestige’s prior written authorization.
Unauthorized modification, tampering, or third-party service may void or limit workmanship coverage for the affected area, may interfere with manufacturer coverage, and may cause non-warranty diagnostic or repair charges. Holiday Prestige is not required to service altered systems until safe conditions have been restored.
If roof, siding, gutter, fascia, soffit, paint, or other trades need to work around the system, Client should notify Holiday Prestige in advance so the parties can discuss safe temporary protection, removal, or reinstallation as separately quoted work.
Client should promptly report visible punch-list or completion items within three business days after Substantial Completion. Hidden or later-appearing issues should be reported promptly after discovery and, for workmanship-warranty claims, no later than 30 days after discovery.
The notice should describe the issue in reasonable detail, identify the affected area, and include photographs or video when reasonably available. Client shall preserve the condition of the affected area as much as reasonably possible, keep removed parts if available, and give Holiday Prestige a reasonable opportunity to inspect and evaluate.
Holiday Prestige shall have at least one reasonable opportunity to inspect and, if necessary, to diagnose and cure a covered issue within a commercially reasonable time, subject to weather, access, part lead times, and scheduling. Except in a genuine emergency involving imminent risk of bodily injury or substantial active property damage, Client shall not authorize third-party corrective work relating to a claimed issue until Holiday Prestige has had notice and a reasonable inspection-and-cure opportunity.
If emergency temporary measures are reasonably necessary to protect people or limit active property damage, Client may take narrowly tailored emergency steps only to the extent reasonably necessary, preserve evidence, and notify Holiday Prestige promptly afterward. Non-emergency third-party work may reduce or eliminate reimbursement rights for the affected scope.
Routine maintenance, programming assistance, controller or app troubleshooting, diagnostics after the workmanship period, cleaning, and non-warranty repairs are not included unless the Service Quote or a separate support addendum says otherwise.
Holiday Prestige may offer optional annual maintenance, technical-support, or complete-care plans. If purchased, those services are governed by the specific maintenance or support addendum, plan implication, or CRM attachment.
Maintenance supports long-term ownership by helping identify issues earlier, preserving appearance, and streamlining diagnosis, but it does not guarantee uninterrupted operation or shift non-warranty manufacturer liability.
For non-warranty visits, user-error calls, Wi-Fi or app issues, homeowner power issues, manufacturer-claim coordination, or visits where no covered defect is confirmed, Holiday Prestige may charge a $150 minimum service call fee, $150 diagnostic fee (credited toward repairs if work is authorized same-day), $200 per hour for labor, materials at cost, travel costs, and 1.5x standard rates for weekend or holiday emergency service, or as otherwise disclosed before dispatch.
Holiday Prestige may require prepayment or payment at time of service for out-of-warranty work, repeated nuisance calls, or active payment-default accounts.
To the maximum extent permitted by applicable law, Holiday Prestige’s aggregate liability arising out of the specific project or Service Quote, whether based in contract, tort, negligence, warranty, statute, or otherwise, shall not exceed the amount actually paid by Client to Holiday Prestige for the specific affected contract document, chargeback, or separately invoiced progress line that gave rise to the claim, except where a different limit is required by law.
The primary remedies contemplated by this Agreement are inspection, adjustment, repair, re-performance, reasonable replacement of the affected component or affected area, or a refund or credit of the directly affected charge where Holiday Prestige elects that remedy. These remedies do not waive non-waivable statutory rights.
Holiday Prestige shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of use, lost profits, holiday or event disappointment, cost of substitute services, travel expense, increased utility cost, or alleged diminution in home value, except to the extent such damages are expressly required by applicable law.
Holiday Prestige is not responsible for damage, cost, or loss caused or increased by concealed conditions, pre-existing defects, building movement, water intrusion not caused by Holiday Prestige, deferred maintenance, utility issues, electrical irregularities not caused by Holiday Prestige, severe weather, tampering, misuse, non-warranty trades, or homeowner-directed changes.
Before filing formal claims, the parties shall attempt in good faith to resolve disputes informally after written notice describing the issue and requested remedy. Except for matters properly brought in small claims court, lien-enforcement matters, or urgent requests for temporary or preliminary equitable relief, the parties should attempt non-binding mediation in DuPage County, Illinois, or by mutually agreed remote means before filing suit.
If mediation does not resolve the dispute, then, except for matters properly brought in small claims court or properly tied to lien rights, collections, injunctive relief, or other court-supervised relief, any suit arising from this Agreement, the Service Quote, or later approved change orders shall be filed in the state or federal courts sitting in DuPage County, Illinois.
Nothing in this Section limits Holiday Prestige’s right to record, perfect, enforce, defend, or release mechanics-lien rights; pursue collection remedies; seek temporary restraining orders or other provisional relief; or defend itself when sued in another forum where responsive relief is necessary.
Because Holiday Prestige’s Jobber CRM workflow uses a single quote-acceptance signature rather than separate initials or margin elections, this Agreement does not rely on binding arbitration or jury-waiver clauses that would require a separate consumer acceptance process under Illinois home-improvement law.
To the extent this Agreement or any separately incorporated support document allows attorneys’ fees to be awarded to any party in a covered Illinois home repair or remodeling contract, that provision shall be deemed reciprocal and available to all parties as required by applicable law.
This Agreement is intended for Illinois use and shall be governed by Illinois law, without regard to conflict-of-law principles, except to the extent federal law validly preempts state law for specific issues.
Nothing in this Agreement waives any non-waivable right or remedy provided by applicable consumer-protection law, home-improvement law, cancellation law, mechanics-lien law, or similar law.
If Illinois or other applicable law requires a separate acknowledgment, brochure receipt, cancellation form, or other stand-alone consumer document, Holiday Prestige may deliver that document outside the quote body as a separate compliance document and, if required, have it delivered or signed separately.
For Illinois home repair or remodeling contracts over $1,000, Holiday Prestige should provide the separate consumer-rights pamphlet and acknowledgment before quote acceptance or before the contract is otherwise executed. If the transaction qualifies as a home solicitation sale, a separate cancellation notice should also be provided where required.
Coverage Layer | What It Covers | Term | Key Notes |
Govee manufacturer hardware | Qualifying Govee component defects under Govee’s written warranty procedures | As then advertised by Govee | Separate from Holiday Prestige labor; claim procedures and exclusions are controlled by Govee. |
Holiday Prestige workmanship | Verified installation-related issues caused by Holiday Prestige’s work | 1 year from Substantial Completion | Covers reasonable corrective labor for confirmed workmanship issues; does not convert hardware defects into workmanship claims. |
Optional maintenance or technical support | Inspection, cleaning, diagnostics, support, or priority response if separately purchased | Per addendum or plan terms | Does not replace or extend manufacturer or workmanship warranty unless an addendum expressly says so. |
Holiday Prestige may document the project for quality control, warranty records, estimating, and internal training.
Holiday Prestige may use non-identifying exterior project photographs or videos for portfolio, website, advertising, training, or marketing purposes unless the Service Quote, a change order, or a separate written instruction states that the client has opted out. Holiday Prestige will not intentionally disclose alarm codes, access codes, or private interior areas without express permission.
This Agreement, together with the Service Quote, any approved change orders, any expressly referenced compliance documents or addenda incorporated by reference, is the entire agreement between the parties for the project and supersedes prior discussions on the same subject.
Client acceptance of the Service Quote through Jobber CRM, together with access to this Agreement as an attachment, linked document, or incorporated contract document, is intended to create a single binding contract. No separate client initialing within this Agreement is contemplated by the current Jobber one-signature workflow unless another applicable law or compliance document expressly requires it.
If a required stand-alone compliance document later supersedes a conflicting internal implementation note, that separate document governs for that compliance issue only.
Important Client Notes • If this transaction qualifies as a home solicitation sale or another transaction that carries a statutory cancellation right, Holiday Prestige will provide any required Notice of Cancellation separately. • This Agreement is intended to work with Jobber’s single-signature quote workflow. Any statutory acceptance that must be handled separately should be handled on its own required form. • This draft reflects current Illinois public-law sources reviewed on March 18, 2026 and should still receive Illinois construction counsel review before production rollout. |